FAQS
What's your best price?
Posted on 2023-03-21
Our price depends on the tire size, tread pattern, quantity, construction and customization requirements. Please send the details and we will quote the best applicable factory price.
Can you give me your FOB price?
Posted on 2023-03-21
Yes. We can provide an FOB quotation from Qingdao, China based on the confirmed product and quantity.
What is your CIF price to my port?
Posted on 2023-03-21
We can check the CIF price based on your destination port, product details and quantity.
Do you offer EXW price?
Posted on 2023-03-21
Yes. We offer EXW pricing from our factory warehouse in Qingdao, China. The price covers the tire products only and excludes loading.
Is this your final price?
Posted on 2023-03-21
We can review the price based on your final quantity, product specifications and order requirements.
Can you offer a special price for our first order?
Posted on 2023-03-21
Yes. New customers can receive a 3% discount on the first order, subject to the applicable order terms.
What is your MOQ?
Posted on 2023-03-21
Our standard MOQ is 300 tires. Different rules may apply to mixed orders, ATV/UTV tires, inner tubes and trial orders.
Can I order only 50 pcs?
Posted on 2023-03-21
For ATV/UTV tires, we can accept orders from 100 tires. Inner tubes start from 1,000 pcs. For other products, please send the details for confirmation.
Can I mix different sizes?
Posted on 2023-03-21
Yes. Mixed-size orders are accepted at 200 tires per size, with a total order quantity of at least 500 tires.
Can you give me a better price for bulk orders?
Posted on 2023-03-22
Yes. Larger quantities can be reviewed for more competitive factory pricing.
Can you quote different quantities?
Posted on 2023-03-22
Yes. We can quote different quantities so you can compare the applicable pricing.
Does your price include packaging?
Posted on 2023-03-22
Yes. Standard packaging is included in our quotation. Special customized packaging is excluded and will be quoted separately.
Can you match this competitor's price?
Posted on 2023-03-22
Please share the competitor's specification and price. We can compare on the basis of the same specifications and requirements.
Does the price include inner tube?
Posted on 2023-03-23
Normally, the tire price does not include the inner tube. However, some specific models may include an inner tube. We will confirm the exact quotation by model.
Can I mix different patterns?
Posted on 2023-03-23
Yes. Different tread patterns can be mixed, with a minimum of 200 tires per pattern
Can I start with a trial order?
Posted on 2023-03-23
Yes. We accept samples/trial orders. The customer pays shipping, samples are charged at market price rather than wholesale price, and the sample charge can be deducted from a subsequent order.
Can I place a small first order?
Posted on 2023-03-23
Yes. We can accept a small first order of 3–5 tires for product evaluation.
Can you accept a mixed container?
Posted on 2023-03-24
Yes. Mixed-container orders are accepted. The final loading plan depends on the container type and actual loading quantity.
Is this tire tube type or tubeless?
Posted on 2023-03-24
DEJI offers Tube Type and Tubeless options for applicable products. The exact construction depends on the selected model.
Is it radial or bias?
Posted on 2023-03-24
The construction depends on the specific tire size and model. We will confirm the exact specification for the selected product.Please check the product brochure in Downloads.
What rim size does it fit?
Posted on 2023-03-24
Rim compatibility depends on the tire size. We will confirm the applicable rim specification for the selected product.Please provide the specific model number.
What is the quality of your tires?
Posted on 2023-03-24
DEJI focuses on stable quality, quality management and reliable performance for international markets.We can currently produce tires with naturalrubber content of 38%, 45%, and 55%.
How long do the tires last?
Posted on 2023-03-24
Tire life depends on the model, compound, load, road conditions, riding style and maintenance. We recommend evaluating the specific product rather than using a universal mileage figure.Depending on your choice, we can provide a 1-year warranty, a 2-year warranty, or a mileage-based warranty.
Are they suitable for highway use?
Posted on 2023-03-25
Suitability depends on the specific tread pattern and motorcycle application. We can recommend a highway-oriented product based on your requirements.Currently, we offer:
Sport (High-speed) Tires
Street Tires
Off-Road Tires
Scooter / Moped (Mini) Tires
Motorcycle Inner Tubes
ATV Tires
Bicycle Tires
...and more.
How is the grip?
Posted on 2023-03-25
DEJI develops products with focus on grip, durability, safety and reliable performance.
Can they handle high temperatures?
Posted on 2023-03-25
Temperature performance depends on the specific model and compound. Please provide the target market and application so we can confirm the suitable product.
Do you have different rubber compounds?
Posted on 2023-03-25
Some products can have different compound options depending on the product and specification. We will confirm the available option for the selected model.Please check the DKE Production Quality Management System in the Downloads.
What is your warranty?
Posted on 2023-03-26
We offer a 12-month or 24-month warranty, depending on the quality level selected by the customer. It covers quality issues not caused byhuman factors, such as separation or cracking found after receipt. Damage caused by blowouts, punctures, impacts or improper use is excluded. Claims may require photos, videos, batch numbers, tire identification numbers and proof of purchase. Confirmed claims can be handled by replacement, refund, replacement goods or deduction from a subsequent order. Final quality determination is conducted by a third-party testing organization. OEM products follow the same warranty policy after the customized tread pattern passes our testing.
Do you have DOT?
Posted on 2023-03-26
Yes, DEJI has DOT certification. We currently hold certifications for multiple models, and for models that are not yet certified, we will complete the certification before shipment. The applicable certification is handled according to the customer's target market and product requirements.
Do you have ECE certification?
Posted on 2023-03-26
Yes, DEJI has ECE certification. We currently hold certifications for multiple models, and for models that are not yet certified, we will complete the certification before shipment. The applicable certification is handled according to the customer's target market and product requirements.
Do you have CCC?
Posted on 2023-03-26
Yes. Every DEJI tire has a corresponding CCC certificate.
Do you have BIS?
Posted on 2023-03-26
Yes. DEJI has BIS certification. We can provide or arrange the applicable certification according to the customer's requirements and target market.
Do you have INMETRO?
Posted on 2023-03-26
Yes. DEJI has INMETRO certification. We can provide or arrange the applicable certification according to the customer's requirements and target market.
Do you have GCC certification?
Posted on 2023-03-26
Yes. DEJI has GCC certification. We can provide or arrange the applicable certification according to the customer's requirements and target market.
Can you provide test reports?
Posted on 2023-03-26
Yes. We can provide the applicable certificates and test reports according to the customer's destination country and import standards.
Can you provide certificates before order?
Posted on 2023-03-27
Yes. After receiving the deposit, we can provide the applicable product certificates for the relevant batch and destination country in as fast as 3 weeks, depending on the certification process.
Are your tires legal for import into my country?
Posted on 2023-03-27
DEJI can assist customers in understanding and confirming the applicable requirements of the destination country. Final import approval is subject to local regulations and authorities.
Can you provide documents for customs clearance?
Posted on 2023-03-27
Yes. We can provide the necessary certificates and documents according to the customer's requirements and the applicable regulations of the destination country. We do not provide unnecessary certificates by default.For customers who cannot provide customs clearance documents, we offer door-to-door delivery.
Can you put our logo on the tire?
Posted on 2023-03-28
Yes. DEJI provides OEM/private-label solutions, including customer branding on applicable products.We can customize packaging,tread patterns, sidewall markings, logos, and OEM branding according to your requirements.
What is the MOQ for OEM?
Posted on 2023-03-27
OEM MOQ depends on the size, pattern, mold, packaging and branding requirements. Our standard MOQ is 300 tires, with specific lower-quantity rules for some mixed or trial orders
What is the cost of making a new mold?
Posted on 2023-03-28
New mold cost depends on the specific development project and must be quoted separately. Generally, it is around USD2,000, with a lead time of about 1.5 months.
How long does OEM production take?
Posted on 2023-03-28
Existing tread pattern + customer branding: about 25 days; existing pattern + customized packaging: about 25 days; existing pattern + branding + packaging: about 30 days; new tread development: about 25 days; new mold development: about 25 days; new tread + new mold + sample testing: about 35 days. Formal mass production starts after deposit, design confirmation, destination-country certification requirements are confirmed and the mold is completed. Fastest regular OEM lead time is 25 days.
Can you sign an NDA for our design?
Posted on 2023-03-28
Specific OEM projects can follow the NDA or intellectual property protection requirements of the customer funding the mold development
Can I get a sample?
Posted on 2023-03-28
Yes. We accept samples for product evaluation. Please note that sample shipping is paid by the customer and samples are charged at market price rather than wholesale price. The sample charge can be deducted from a subsequent order.
Is the sample free?
Posted on 2023-03-29
Yes, but samples are provided at market price rather than wholesale price, with shipping costs borne by the customer. The sample feecan be deducted from subsequent orders.
How much is the sample cost?
Posted on 2023-03-29
The sample is charged at market price. The exact amount depends on the selected product and can be quoted after the size/model is confirmed.
Can you send samples to my country?
Posted on 2023-03-29
Samples can be shipped to the customer's country via UPS, DHL, FedEx, TNT, or Aramex, with shipping costs borne by the customer.
How long does sample production take?
Posted on 2023-03-30
Sample timing depends on whether the requested product is an existing item or requires development. For existing products, stock availability should be checked first.
Are you a factory or trading company?
Posted on 2023-03-30
DEJI is a tire manufacturer located in Qingdao, China. We have 2 factories, multiple production lines, and 800 workers, with a daily production capacity of 20,000 outer tires and 50,000 inner tubes.
Where is your factory?
Posted on 2023-03-30
Our factories are located in Qingdao, China.118# Douloushan Road, Lingang Development Area,Huangdao District, Qingdao, China
What is your production capacity?
Posted on 2023-03-30
DEJI operates 2 factories with dedicated production capabilities for motorcycle tires, ATV/UTV tires, bicycle tires and inner tubes. The factory system is designed to support regular and large-volume orders, and output can be maintained and further increased during peak seasons.
How long is the lead time?
Posted on 2023-03-31
DEJI is a tire manufacturer located in Qingdao, China. We have 2 factories, multiple production lines, and 800 workers, with a daily production capacity of 20,000 outer tires and 50,000 inner tubes.
Can you meet urgent orders?
Posted on 2023-03-31
Yes. For existing tread patterns, urgent orders can be produced in as fast as 15 days, subject to production scheduling. Additional labor overtime costs apply.
Do you have stock available?
Posted on 2023-03-31
Do you have stock available?
How many tires fit in one container?
Posted on 2023-03-31
We support both LCL (Less than Container Load) and FCL (Full Container Load) shipments.
How many tires per carton?
Posted on 2023-03-31
Carton quantity depends on the tire size and packaging configuration. We will confirm the packing quantity for the selected product
Which port do you ship from?
Posted on 2023-03-31
DEJI is located in Qingdao, China. We can arrange exports from Qingdao according to the agreed trade terms, and we can also ship from other Chinese ports based on customer requirements.
Can you arrange shipping to my country?
Posted on 2023-03-31
We can discuss shipping arrangements based on the destination, order and agreed trade terms.
What payment terms do you accept?
Posted on 2023-03-31
For payment terms, we accept T/T and L/C, which are subject to confirmation based on the specific order and sales agreement.
How can I know you are a reliable supplier?
Posted on 2023-03-31
DEJI is a tire manufacturer founded in 2009 in Qingdao, operating 2 factories and supporting OEM/ODM production. Our capabilities include large-scale production, international certifications and export supply for global markets.